This error occurs when PHPKB Software is trying to execute an operation in MySQL / MariaDB that requires specific privileges (either ‘SUPER’ or ‘BINLOG ADMIN), but your user account lacks the necessary permissions. Here’s how... Read More

Yes, you can upgrade Oracle MySQL version from 5.7.x to 5.8.x OR 8.x (but there is a prerequisite – PHP does not support MySQL 8.x’s caching_sha2_authentication method yet and you would have to use mysql_native_password method) and here... Read More

This issue usually encounters when max_allowed_packet has very low value than the data you submitted via query. This can be fixed by increasing max_allowed_packet variable value so it is recommended to edit this variable through /mysql/bin/my.ini ... Read More

Please follow the instructions given below to turn off the MySQL Strict Mode. The latest versions of PHPKB Knowledge Base Management Software does not require MySQL Strict Mode to be turned OFF. It was a requirement for older versions (version 8 or... Read More

To migrate/move PHPKB database to a new server, first of all, you would need to know the database type i.e. whether you have been using PHPKB Edition that works with MySQL / MariaDB or Microsoft SQL Server. Note: In case you have no idea which one... Read More

PHPKB knowledge base software is extremely easy and straightforward to install. You just need to upload the files from the archive, navigate to the URL, and follow the installer. In this tutorial, we are going to cover the installation step by step.... Read More

Tools section contains a list of various configuration settings related to your knowledge base. To manage these settings expand "Tools" section of the left navigation bar and click on "Manage Settings" as shown below: Manage Settings  is... Read More

PHPKB knowledge base software has easy to use, highly interactive graphical user interface with demotic and innate interface elements. You may wish to view a video guide explaining the overview of the admin panel below.   Admin Panel at a... Read More

A wiki is an enterprise collaboration platform and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be... Read More

About PHPKB Software PHPKB Knowledge Base Software allows you to create an unlimited, searchable library of FAQs, articles, how-to documents, resolutions, announcements, product manuals, and more. PHPKB makes it easy for your customers to find the... Read More