Expand "Statistics" section in left navigation bar and click on "Search" link. Search statistics page will display; click on "Successful" tab to view the report of successful searches report. The report is in tabular form as shown below: S.No.: ... Read More

Expand "Statistics" section in left navigation bar and click on "Search" link. By default, the Summary screen is displayed which contains statistics like successful searches, failed searches, recent successful search etc. in tabular and pictorial... Read More

  Businesses need to think beyond how to store the wealth of knowledge passed around within their workplace. They must also focus on how to use this knowledge to improve their operations and boost business growth. To do that, they must invest... Read More

A multilingual knowledge base software is a powerful tool for businesses and organizations looking to provide their customers with the information and support they need in their preferred language. It is a central repository of information that is... Read More

As the countries around the world begin to ease the lockdown restrictions, executives at leading software and services organizations are reflecting on the lasting impact of the COVID-19 Pandemic. Greater use of cloud services accelerated digital... Read More

Table of Contents What Is a Standard Operating Procedure? Various Types of Standard Operating Procedures Checklists Step-by-Step Instructions Lists Arranged in A Hierarchy Process Flowchart Why is a Standard Operating Procedure Important?... Read More

A centralized knowledge repository (CKR) is a digital platform where organizations can store, access, and share their valuable information in a systematic and organized manner. The purpose of such a repository is to improve the efficiency and... Read More

Table of Contents Knowledge Sharing Knowledge Sharing and Employee Productivity Employee Engagement Knowledge Sharing Platform: Key to Employee Engagement Satisfaction Visibility Time-Saving Centralized Information Access Employee... Read More

PHPKB is a knowledge base software that allows you to create, manage, and share documentation. Note: You need to have SAML SSO Plugin installed with your license of PHPKB Knowledge Base Software to configure it with AWS Cognito. To configure SAML... Read More

Table of Contents Knowledge Management System vs. Knowledge Base System Software Documentation Types of Software Documentation 1. User Documentation 2. Developer Documentation 3. Just-in-time Documentation Importance of Software Documentation... Read More