Ajay Chadha

Organizations have begun realizing the importance of a viable knowledge base software to create, share, manage, update and store important information easily accessible to their internal and external users. A knowledge base can securely house... Read More

Knowledge is the key to improving business performance and staying competitive. A company that can efficiently manage its knowledge is better equipped to respond to changes and challenges. Managing knowledge is challenging, time-consuming, and... Read More

What is PHPKB? PHPKB is a knowledge base software that organizations can use to promote knowledge sharing across their organization and provide excellent customer service at the same time. Available Editions & Variants It is available in two... Read More

A knowledge base plays a crucial role in developing a knowledge management protocol in your organization. With the immense benefits and attractive budget-friendly packages that a knowledge base comes with, every organization must invest in a viable... Read More

According to research by HubSpot, 68% of the consumers will pay more for products and services from a company with a proven record of good customer service. The research also states that 92% of customers will switch to another company after three or... Read More

Essential Features and Advantages of a knowledge base software: A Guide  Introduction A vital indicator of every company's overall success rate is the quality of its customer support service. Modern customer support service includes chat,... Read More

Creating a knowledge base is a great way to offer quick solutions to your customers and reduce pressure on your customer support team however a poorly designed knowledge base can cause more problems than it is expected to solve. You need to make... Read More

1. Knowledge Base API PHPKB 9 offers Web API to integrate PHPKB with other software applications. The Knowledge Base API provides a RESTful interface with JSON-formatted responses to use knowledge base entities. The knowledge base API is available... Read More

This module enables you to use REST API through your PHPKB software. It includes a variety of useful commands in order to get information from your PHPKB installation remotely, through third-party applications. The PHPKB API operates over HTTPS and... Read More

All commercial and academic licenses are perpetual, meaning the product will continue to operate the same way as it does before and after the maintenance period expires. After the first 12 months, your software maintenance will expire and you will no... Read More