Ajay Chadha

Essential Features and Advantages of a knowledge base software: A Guide  Introduction A vital indicator of every company's overall success rate is the quality of its customer support service. Modern customer support service includes chat,... Read More

Creating a knowledge base is a great way to offer quick solutions to your customers and reduce pressure on your customer support team however a poorly designed knowledge base can cause more problems than it is expected to solve. You need to make... Read More

1. Knowledge Base API PHPKB 9 offers Web API to integrate PHPKB with other software applications. The Knowledge Base API provides a RESTful interface with JSON-formatted responses to use knowledge base entities. The knowledge base API is available... Read More

This module enables you to use REST API through your PHPKB software. It includes a variety of useful commands in order to get information from your PHPKB installation remotely, through third-party applications. The PHPKB API operates over HTTPS and... Read More

All commercial and academic licenses are perpetual, meaning the product will continue to operate the same way as it does before and after the maintenance period expires. After the first 12 months, your software maintenance will expire and you will no... Read More

Renewing your download software maintenance is entirely optional, but it will ensure your continued access to the following great benefits: Support service You'll continue to receive technical support for another 12 months. Support is available to... Read More

The wait is over and we are proud to announce the release of PHPKB 8.0  knowledge base management software. It took us a little longer than expected to come up with the next major upgrade release of our knowledge base software. This... Read More

This information is applicable only to the customers that are already using any edition of PHPKB 7.0 and would like to upgrade from PHPKB 7.0 to PHPKB 7.5. If you are a PHPKB 7.0 customer with an active support and maintenance subscription, then you... Read More

We are proud to announce that the latest version of PHPKB (v7.5) is now available. It can be downloaded from the customer area if you have an active support and maintenance subscription available. The new version of the product introduces a number... Read More

We have added the most wanted feature in PHPKB 7.5, the ability to paste images directly from the clipboard or drag & drop local images from your computer directly into the WYSIWYG article editor of PHPKB Knowledge Management... Read More