We offer a 25% discount on all editions of PHPKB knowledge base software to schools, colleges, universities, and non-profit organizations. We understand that running an organization isn’t cheap. With budget and personnel restrictions, it's... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
It gives us immense pleasure to proudly announce the release of 'PHPKB 6', the latest version of our knowledge base software. Our developers have been hard at work improving 'PHPKB', the leading knowledge base software. The new version, PHPKB 6, is... Read More
Does your content get the visibility it deserves? Writing a great help article is only half the battle; the other half is ensuring your users can actually find it. We’ve analyzed top-performing support portals to create this 'Perfect... Read More
The world of Knowledge Management (KM) is moving at a breakneck pace. We’ve shifted from dusty, static archives to a high-speed ecosystem of semantic search and instant content generation. It’s impressive, sure—but it’s also... Read More
If you have made a payment using our payment provider, FastSpring, and you wish to edit billing details such as the address, credit card, or name of your existing subscriptions, kindly follow the below steps. In your receipt or subscription... Read More
To ensure prompt and reliable delivery of notification emails in PHPKB, you can configure custom SMTP server settings. This is particularly useful if you experience issues with email delivery using the default SMTP configuration. Steps to Configure... Read More
The "Subscribe to Articles" feature in PHPKB Knowledge Base Software is designed to keep users informed about the latest updates and changes to articles within the knowledge base. This feature enhances user engagement, ensures users are always up-to... Read More
In an era where data is the new gold, the way you treat your organizational knowledge can hence make a significant difference. Among the cloud-powered options of a knowledge base in particular, a self-hosted one, also known as on-premise knowledge... Read More
With the rise of the digital age, there has been a fast-paced evolution in coping with how organizations manage and share knowledge. “Knowledge as a Service,” or KaaS, is a development concept which fits the situation. It reconceives knowledge... Read More
In today's information-driven business environment, maintaining an organized, accessible internal knowledge base is crucial for efficient operation and continuity. This article explores the concept of an internal knowledge base, provides... Read More
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