Gurjeet Kaur

PHPKB Users are those who have access to the knowledge base. Any user can read articles, but in order to create and publish them, the user must have certain privileges. Refer article Creating User Account to understand how... Read More

Superusers and Editors can manage News/ Announcements in the knowledge base. Click " Manage " link in " News " section of left navigation bar to open " Manage News " page. In ML editions, you can manage the news items posted under different... Read More

News or Announcement represents information about recent and important events of the company. Follow the steps given below to add news in the admin area. Expand "News" section in the left navigation bar, click on "Add News" link to open Add News... Read More

Click "Manage" link in Glossary section of left navigation bar to open "Manage Glossary" page. In ML editions, admin users can view/manage glossary of a particular language by changing the language from language drop-down (Refer ... Read More

The glossary is a list of terms in a special subject, field, or area of usage with accompanying definitions. It gives your readers a quick definition or explanation of words or phrases important to your application, which the reader might not... Read More

Article Comments Screen - You can moderate the comments posted by users through the admin panel. Comments are categorized into two types: Pending Comments: These comments need superuser's approval before being listed on the article page. ... Read More

Comments allow readers to give feedback on the knowledge base articles. A comment can be an opinion, a remark, suggestion, or an observation of the article. You can read comments in the public view, or if you have admin access you can also see them... Read More

Superusers can manage custom fields in the admin area. Click the "Custom Fields" link in the Articles section of the left navigation bar to open the "Custom Fields" page. You can create, edit or delete custom fields in this section. This... Read More

Custom fields are helpful in adding additional classification or specific searchable information to your articles. With custom fields, a user can create variables and add custom values to them. Click "Custom Fields" link in Articles section of left... Read More

Only superuser has the right to view, edit or delete article subscribers. Click "Subscribers" link in Article section of the left navigation bar to open "Manage Subscribers" page. This section consists of two tabs for Article Subscribers and KB... Read More