Knowledge Management

Training newly onboarded employees to showcase their highest potential is essential for business success. The success of any organization is tied to employee skill and performance, and gaps in training can prove detrimental. Even a seasoned new hire... Read More

To talk about the concept of knowledge management (KM), one must start by clearly defining the meaning of the words "knowledge", "data" and "information". It is important to understand what constitutes knowledge and what falls under the category of... Read More

  Businesses need to think beyond how to store the wealth of knowledge passed around within their workplace. They must also focus on how to use this knowledge to improve their operations and boost business growth. To do that, they must invest... Read More

Table of Contents What is Customer Feedback? Why Customer Feedback is Required? Products and Services Improvement Measures Customer Satisfaction Builds Customer Loyalty  Customer Retention Improve Support Team Performance Better Business... Read More

With the growth of organization and expansion of spaces, connectivity surfaces as quintessential. If employees get a common platform, their connectivity with each other and excellence in work improves. The ready availability of information has... Read More

Generating sales is an important function for any business entity. Whatever the company produces needs to be sold in order to earn a profit. Effective sales processes boost conversions, turn more potential customers into closed deals, and ensure all... Read More

Organizational knowledge management involves structuring the acquisition and use of knowledge arising within an organization and integrating knowledge from external sources. Knowledge may arise passively within an organization from reaction to... Read More

Table of Contents What is Internal Knowledge Base? What is the purpose of an Internal Knowledge Base? Why does an organization need an Internal Knowledge Base? Centralized Space Easy Onboarding Improved Employee Productivity Tacit Knowledge... Read More

User documentation (also called end-user manuals, end-user guides, instruction manuals, etc.) is the content you provide end-users with to help them be more successful with your product or service. An online manual allows the user to familiarize... Read More

Table of Contents Knowledge Sharing Knowledge Sharing and Employee Productivity Employee Engagement Knowledge Sharing Platform: Key to Employee Engagement Satisfaction Visibility Time-Saving Centralized Information Access Employee... Read More