PHPKB Knowledge Base is able to index text content to the files attached to knowledge base articles in order to make them searchable. Attachment Indexing is supported in all editions of PHPKB knowledge base software. Some documents can be searched... Read More

Table of Contents List of Supported File Types Installation of plugins to search attached files on Windows Server Installation of plugins to search attached files on Linux/Unix Server What to do after the installation of indexing plug-ins? ... Read More

Table of Contents 1. Knowledge Base API 2. New Design Interface Modern Layout Design Classic Layout Redesigned 3. Files & Downloads Area 4. Article Approval Improvements 5. Review Date for Articles 6. Clone Articles 7. New Design... Read More

Table of Contents Free Open Source Knowledge Base Enterprise Knowledge Base Owned Enterprise Knowledge Base SaaS Knowledge Base Comparison: Free & Open Source vs Enterprise Knowledge Base Free Knowledge Base Benefits Free... Read More

Managing file attachments and embedded media in a knowledge base system is a crucial task to maintain a clean, organized, and easily navigable resource for your users. Here are some best practices: Use a Consistent File Naming System: Create a file... Read More

Click on "Miscellaneous Settings" tab in Manage Settings section to manage security settings such as login attempts allowed, search settings, file upload settings etc. The miscellaneous settings are further categorized as follows: # Wrong Login... Read More

What is a Sitemap? A sitemap is a list of website pages organized in hierarchical order, and accessible to web crawlers or users. A sitemap generator is an important tool for any website or software that wants to improve its search engine... Read More

If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which... Read More

Professional knowledge base software offers several advantages over Wiki software. Have a look at some of them below. Knowledge Base Software vs Wiki Software Wiki software does not allow you to have both public as well as private content for the... Read More

When you login into the admin control panel, you are welcomed with Dashboard screen which presents and organizes your daily usage information in a way that is easy to read. It gives an overview of your knowledge base contents in the... Read More