PROBLEM: I am attempting to get a large handful of articles. But I am finding this to be a very daunting task. I need to be able to upload a lot of files at once to an article "Multiple File Uploads" can this be done somehow? SOLUTION: Under... Read More

Yes, the multi-language (ML) versions of both Standard and Enterprise editions allow you to setup your knowledge base in multiple languages. PHPKB (ML version) has in built support for all character sets and orientations (right to left and left to... Read More

The technical writers' primary job is to communicate complex technical information to users, clients, or other technical personnel in a way that is easy to understand. Writing such documentation requires attention to detail, precision, and... Read More

It gives us immense pleasure to announce today the release of PHPKB 7.0, the latest release version of our knowledge base software. The entire development team has worked very hard to make it happen on time as promised earlier. Your wishes came true... Read More

With the growth of organization and expansion of spaces, connectivity surfaces as quintessential. If employees get a common platform, their connectivity with each other and excellence in work improves. The ready availability of information has... Read More

A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications.... Read More

PHPKB release 6.0.5 fixed several minor issues found in PHPKB release 6.0 and added some new features. Here is the list of differences between your currently used package and new release of PHPKB knowledge base software. Article Collaboration... Read More

This article explores the differences between knowledge base software and traditional documentation, and provides guidance for determining which option is the best fit for a business based on specific needs and considerations. When it comes to... Read More

Effective internal documentation is essential for knowledge sharing and training. It ensures employees can swiftly access the information they need to perform their jobs. While traditional methods like PDFs, printed manuals, and in-person training... Read More

A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications.... Read More