Problem We have 12 articles marked as Featured. But when I go to our home page and click to see Featured articles, I only see 5. Solution You may need to adjust a setting to display the desired number of articles on the Home page. Here are the... Read More

This information is applicable on the PHPKB Enterprise Edition with SQL Server Database. There is no such issue in the MySQL version of PHPKB knowledge base software. PROBLEM: Article content gets trimmed for no apparent reason after 4096... Read More

This article explains how one can associate Base Language articles with other languages. This feature is only available in the latest update of version 9.0. How to use this feature: First of all, you will need to set one of the languages as "Base... Read More

When it comes to knowledge management, there are a plethora of options available on the market. However, when it comes to finding the best software for your organization, it can be a daunting task to sift through all of the options. In this article,... Read More

Knowledge is the key to improving business performance and staying competitive. A company that can efficiently manage its knowledge is better equipped to respond to changes and challenges. Managing knowledge is challenging, time-consuming, and... Read More

If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which... Read More

Problem I have installed the SAML Single Sign-On (SSO) Plugin, and I am trying with an account that already exists and it is still throwing the error. I have tried with two different accounts that already exist with the same error. What can I try... Read More

Sharing knowledge across an organization can greatly improve efficiency, productivity, and collaboration. A knowledge base is a central repository of information that can be used to store and share knowledge within an organization. However, simply... Read More

In this article, we will guide you with steps on how to configure Azure AD with the SAML Single Sign-On (SSO) Plugin of PHPKB knowledge base software. Configuring Azure AD with SAML SSO Plugin You need to be logged in to the admin control panel of... Read More

This section provides a tutorial example on how to install and configure PHP OpenSSL extension/module with IIS on Windows via PHP Manager. STEPS - How to do: Open Internet Information Services (IIS) Manager , expand < Your-Server-Name >... Read More