In today's fast-paced world, effective knowledge management has become critical for organizations to succeed. A well-maintained knowledge base is essential for employees to find the information they need quickly and efficiently. Article... Read More

Expand "Statistics" section in left navigation bar and click on "Articles" link to view reports/statistics related to articles in Articles Statistics page. By default, Summary is displayed which shows the summary of your Knowledge base articles.... Read More

Popular article statistics page displays a list of popular articles arranged in descending order according to the number of times they have been viewed. Expand "Statistics" section in left navigation bar and click on "Articles" link. Article... Read More

This page displays a list of most discussed articles arranged in descending order according to the count of comments posted on articles. Expand "Statistics " section in left navigation bar and click on "Articles" link.  Article statistics... Read More

Most mailed articles Statistics page displays a list of most mailed articles arranged in descending order according to the number of times users have referred these articles to friends via email. Expand "Statistics" section in left... Read More

Most printed articles statistics page displays a list of most printed articles arranged in descending order according to the number of times they have been printed by the users. Expand "Statistics" section in left navigation bar and click on ... Read More

This article will provide detailed information (step-by-step instructions) on how to add/create a new article in the knowledge base using PHPKB software. There is a  video guide at the bottom that demonstrates these steps to create a new article in... Read More

To search articles in the knowledge base, click on "Search Articles" link available under Articles section in left navigation bar. 'Search Articles' screen displays various filters using which you can search the article. But you need to select... Read More

Expand "Tools" section in left navigation bar and click on "Manage Settings" link. Manage settings page will display, click on "Article" to control article options and features. This setting page is categorized into various parts as follows: Add to... Read More

PHPKB Knowledge Base software allows you to automatically save versions of articles while you edit them, only if you have enabled the Enable Version History setting available under Miscellaneous Settings of Manage Settings. Article versions... Read More