Expand "Statistics" section in left navigation bar and click on "Articles" link to view reports/statistics related to articles in Articles Statistics page. By default, Summary is displayed which shows the summary of your Knowledge base articles.... Read More

In today's fast-paced world, effective knowledge management has become critical for organizations to succeed. A well-maintained knowledge base is essential for employees to find the information they need quickly and efficiently. Article... Read More

Statistics section represents those facts of your knowledge base which can be stated in numbers, in any tabular form or in a classified arrangement. PHPKB provides you to monitor the quality of all the contents you produce through review metrics.... Read More

The report shows the list of newly added and recently updated articles in the knowledge base. Expand "Statistics" section in left navigation bar and click on "Articles" link.  Article statistics page will display; click... Read More

Expand "Category" in Statistics section of left navigation bar to view reports related to the knowledge base categories. By default, the Summary screen will be displayed which contains statistics related to various aspects of categories in... Read More

Expand "Statistics" section in left navigation bar and click on "Search" link. By default, the Summary screen is displayed which contains statistics like successful searches, failed searches, recent successful search etc. in tabular and pictorial... Read More

Expand "Statistics" section of the left navigation bar and click on "Users" link to view report related to users in the knowledge base. By default, the Summary screen is displayed which contains statistics related to the different levels of... Read More

Expand "Statistics" section in left navigation bar and click on "Traffic" link to view reports related to the visitors' traffic in the knowledge base. The report displays the line chart and tabular representation of article views as shown below:... Read More

Expand "Statistics" section in left navigation bar and click on "Failed Logins" link to view failed login attempts report. The report displays a list of unsuccessful login attempts in tabular form, arranged in descending order of date and time... Read More

Maintaining the relevance and accuracy of your knowledge base is a challenging yet vital task. A well-organized and periodically updated knowledge base is an invaluable resource for your users and employees, helping them find solutions and... Read More