In the multi-language edition of PHPKB knowledge base software, Superusers or Translators can edit or translate language files. Expand Languages section of the left navigation bar and click on "Manage" link to open 'Manage Languages' page. ... Read More

AWS Cognito is a managed authentication and authorization service that provides seamless Single Sign-On (SSO) integration for your web and mobile applications. Here's a high-level overview of setting up SSO integration using AWS Cognito: 1.... Read More

PHPKB knowledge base software has easy to use, highly interactive graphical user interface with demotic and innate interface elements. You may wish to view a video guide explaining the overview of the admin panel below.   Admin Panel at a... Read More

We are proud to announce that the latest version of PHPKB (v7.5) is now available. It can be downloaded from the customer area if you have an active support and maintenance subscription available. The new version of the product introduces a number... Read More

Table of Contents How Single Sign-On (SSO) works in PHPKB? 1. Enabling Single Sign-On (SSO) 2. Connecting to SSO 3. Preparing SSO Query Parameters 3.1 mode=login 3.2 mode=logout Error Codes Example SSO Video This article provides... Read More

PHPKB 9.5 UPGRADE STEPS: Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0 / v9.0) Database. Create a new database on your server and import the backed-up database (you have taken Step 1 ). Upload the version 9.5 package to your... Read More

A well-crafted knowledge base article helps users solve problems efficiently, reduces support load, and enhances user experience. Here’s a step-by-step guide to doing it right highlighting the best practices for writing knowledge base articles:... Read More

PHPKB is a knowledge base software that allows you to create, manage, and share documentation. Note: You need to have SAML SSO Plugin installed with your license of PHPKB Knowledge Base Software to configure it with AWS Cognito. To configure SAML... Read More

wkHTMLtoPDF is an open-source and cross-platform tool that can convert HTML pages to PDF. This is a command-line utility and it is pretty easy to use. The syntax for using the tool is fairly simple, enter the name wkhtmltopdf, followed by the URL of... Read More

In this section, you can learn how to access and manage language files (self-created/default) available in the multi-language edition of PHPKB Knowledge base software. Superusers can expand Languages section in left navigation bar and click Manage... Read More