In a knowledge base, public and private articles differ in terms of their accessibility and visibility to users. Public articles — Public articles are accessible to all users and can be viewed by anyone who has access to the knowledge base,... Read More

Table of Contents What Is Active Directory (AD)? Key Functions of Active Directory (AD) What is an Azure Active Directory? What are the benefits of Azure Active Directory over AD? Active Directory vs Azure Active Directory Comparison Table... Read More

This article explores the differences between knowledge base software and traditional documentation, and provides guidance for determining which option is the best fit for a business based on specific needs and considerations. When it comes to... Read More

A knowledge base is an essential tool for businesses to provide quick and easy access to information for employees and customers. It is a centralized repository of knowledge that can include articles, FAQs, how-to guides, and other documents. A... Read More

Security Assertion Markup Language (SAML) and OAuth are both widely used authentication protocols, designed to provide secure access to applications and services. While they share some similarities, they differ significantly in terms of their purpose... Read More

PHPKB release 6.0.5 fixed several minor issues found in PHPKB release 6.0 and added some new features. Here is the list of differences between your currently used package and new release of PHPKB knowledge base software. Article Collaboration... Read More

To talk about the concept of knowledge management (KM), one must start by clearly defining the meaning of the words "knowledge", "data" and "information". It is important to understand what constitutes knowledge and what falls under the category of... Read More

PHPKB is a modern browser-based knowledge base software and help-authoring documentation tool used by software companies all over the world to create online user manuals, help files, knowledge bases, FAQs, tutorials and publish them instantly in... Read More

A multilingual knowledge base software is a powerful tool for businesses and organizations looking to provide their customers with the information and support they need in their preferred language. It is a central repository of information that is... Read More

In today's information-driven business environment, maintaining an organized, accessible internal knowledge base is crucial for efficient operation and continuity. This article explores the concept of an internal knowledge base, provides... Read More