If you have just installed or trying to install the PHPKB Knowledge Base Software on your site and you're receiving an Internal Server Error or HTTP 500 error, there are two likely causes: Your hosting provider's web server's configuration... Read More

This module enables you to use REST API through your PHPKB software. It includes a variety of useful commands in order to get information from your PHPKB installation remotely, through third-party applications. The PHPKB API operates over HTTPS and... Read More

Tools section contains a list of various configuration settings related to your knowledge base. To manage these settings expand "Tools" section of the left navigation bar and click on "Manage Settings" as shown below: Manage Settings  is... Read More

Table of Contents Choosing the right knowledge base Flexibility Customizability Shareability Discoverability Ease of Usage Top 7 Knowledge base software for 2022 1. PHPKB Features Key Highlights of PHPKB PHPKB Pricing 2. Zendesk Zendesk... Read More

Table of Contents What is Internal Knowledge Base? What is the purpose of an Internal Knowledge Base? Why does an organization need an Internal Knowledge Base? Centralized Space Easy Onboarding Improved Employee Productivity Tacit Knowledge... Read More

In today's information-driven business environment, maintaining an organized, accessible internal knowledge base is crucial for efficient operation and continuity. This article explores the concept of an internal knowledge base, provides... Read More

Effective internal documentation is essential for knowledge sharing and training. It ensures employees can swiftly access the information they need to perform their jobs. While traditional methods like PDFs, printed manuals, and in-person training... Read More

Problem: When I try to enter a hyperlink in my article, the functionality works fine, but I have to know the URL to the article I want to link to, so I can manually enter the path in the hyperlink. Is there any way I can browse existing articles... Read More

This article is for running PHPKB MSSQL Enterprise Edition (6.0 and upwards) using the Microsoft SQL Server database. It explains the steps required to install and configure Microsoft SQL Server Driver (php_sqlsrv.dll) for PHP. The steps detailed... Read More

To ensure prompt and reliable delivery of notification emails in PHPKB, you can configure custom SMTP server settings. This is particularly useful if you experience issues with email delivery using the default SMTP configuration. Steps to Configure... Read More