This section allows superusers to take backup of knowledge base data as well as configuration details so that knowledge base is safe from any data loss or disk failure. Backup makes it possible to restore your knowledge base after a possible crash or... Read More

You may want to backup your knowledge base data from time to time or on a regular basis. Also, it is strongly advised that you should backup your knowledge base data before updating PHPKB to a newer version, because otherwise you could lose your data... Read More

Click on "Miscellaneous Settings" tab in Manage Settings section to manage security settings such as login attempts allowed, search settings, file upload settings etc. The miscellaneous settings are further categorized as follows: # Wrong Login... Read More

PHPKB release 6.0.5 fixed several minor issues found in PHPKB release 6.0 and added some new features. Here is the list of differences between your currently used package and new release of PHPKB knowledge base software. Article Collaboration... Read More

To migrate/move PHPKB database to a new server, first of all, you would need to know the database type i.e. whether you have been using PHPKB Edition that works with MySQL / MariaDB or Microsoft SQL Server. Note: In case you have no idea which one... Read More

Completing this is a fairly straightforward process that you can accomplish with the steps given below. Download all the files of your current knowledge base installation. Take a database backup of your current knowledge base. In case you are... Read More

A knowledge base software is an important tool for organizations to store and manage information, making it easily accessible to users for reference and problem-solving. However, like any software system, a knowledge base requires periodic... Read More

Yes, you can upgrade Oracle MySQL version from 5.7.x to 5.8.x OR 8.x (but there is a prerequisite – PHP does not support MySQL 8.x’s caching_sha2_authentication method yet and you would have to use mysql_native_password method) and here... Read More

What is PHPKB? PHPKB is a knowledge base software that organizations can use to promote knowledge sharing across their organization and provide excellent customer service at the same time. Available Editions & Variants It is available in two... Read More

PHPKB 9.5 UPGRADE STEPS: Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0 / v9.0) Database. Create a new database on your server and import the backed-up database (you have taken Step 1 ). Upload the version 9.5 package to your... Read More