Expand Categories in left Navigation Bar and click on Manage to open manage categories screen. ID is the serial number of a category in the knowledge base. Name: This column displays the name (title) assigned to a category. The root... Read More
Categories
Categories can be reordered in a custom sort order via the “Priority” number column in the “Manage Categories” section (as shown below). This column stores the priority value for each category and you can set a custom integer value for each... Read More
To add a new category, you should be logged in to the admin area either as a SUPERUSER or as an EDITOR. Only these user-levels have the right to manage categories in the admin area. Once you are logged in, follow the steps given below. ... Read More