PHPKB knowledge base software has the following admin user levels. These user accounts can login to the admin area of PHPKB software to add/edit/manage content in the knowledge base. Superuser: It is the ultimate administrator that has access to... Read More

Professional knowledge base software offers several advantages over Wiki software. Have a look at some of them below. Knowledge Base Software vs Wiki Software Wiki software does not allow you to have both public as well as private content for the... Read More

PHPKB Users are those who have access to the knowledge base. Any user can read articles, but in order to create and publish them, the user must have certain privileges. Refer article Creating User Account to understand how... Read More

This section allows you to manage admin and member users of your knowledge base. Click on "Manage" in "Users" section of left navigation bar to manage users you have already added to the knowledge base. By default, Admin Users page is displayed... Read More

Expand "Statistics" section of the left navigation bar and click on "Users" link to view report related to users in the knowledge base. By default, the Summary screen is displayed which contains statistics related to the different levels of... Read More

Introduction Organizing knowledge base content in a clear and user-friendly manner is essential for providing an effective user experience. A well-designed hierarchy can help users find the information they need quickly and easily and can make it... Read More

Table of Contents Supportive Role of Knowledge Management in Challenges Faced By Pharma Industry Sources of Knowledge for the Pharmaceutical Industry Features of Pharma Knowledge Management System Effective Knowledge Base Document Management... Read More

This article describes how to setup LDAP integration in PHPKB Knowledge Management Software. LDAP stands for Lightweight Directory Access Protocol, and allows usage of single user account directory to log in to various applications. LDAP... Read More

The K-12 educational landscape is continuously evolving, driven by technological advancements and the need to provide a more engaging learning environment for students. In this fast-paced world, the role of knowledge management—specifically,... Read More

Creating and maintaining a knowledge base is a crucial aspect of providing excellent customer service and support. However, it is also important to consider the security and access control of your knowledge base. This is because a knowledge base... Read More