Yes, PHPKB knowledge base software has the feature so that a knowledge base article can be contained within multiple categories. Having a knowledge base article appear under all appropriate categories improves the chance of your customers finding the... Read More
Pre-Sales FAQ
Of course, depending on the knowledge base system you are upgrading from. We created a utility called "Data Import Module" that automates the process of importing your data from another Knowledge Base Software to PHPKB. We already have a number of... Read More
Yes, you can get a 30-day trial copy of PHPKB knowledge base software. The trial license comes with encoded source code which requires IonCube Loaders to be installed on the server. Please submit your request on the trial request form of our website.... Read More
The source code of PHPKB knowledge base software is open for editing (not licensed as open source) and can be modified for internal use only. Our product is commercial in nature and does not operate under the standard open source license, so while... Read More
Microsoft SharePoint is software for servers that enables users to share documents within an organization. Companies planning to create a knowledge base will most likely consider using SharePoint rather than trying a specialized knowledge management... Read More
When it comes to knowledge management, there are a plethora of options available on the market. However, when it comes to finding the best software for your organization, it can be a daunting task to sift through all of the options. In this article,... Read More
Professional knowledge base software offers several advantages over Wiki software. Have a look at some of them below. Knowledge Base Software vs Wiki Software Wiki software does not allow you to have both public as well as private content for the... Read More
We offer a 25% discount on all editions of PHPKB knowledge base software to schools, colleges, universities, and non-profit organizations. We understand that running an organization isn’t cheap. With budget and personnel restrictions, it's... Read More
We accept Western Union and direct bank wire (wire transfer). For more information regarding these forms of payment, please contact us. Read More
Yes, the multi-language (ML) versions of both Standard and Enterprise editions allow you to setup your knowledge base in multiple languages. PHPKB (ML version) has in built support for all character sets and orientations (right to left and left to... Read More