Pre-Sales FAQ

PHPKB is a knowledge management software developed by Chadha Software Technologies. The software is offered under two licensing models: Perpetual License: This license grants the user the right to use the software indefinitely. With this license,... Read More

When it comes to knowledge management, there are a plethora of options available on the market. However, when it comes to finding the best software for your organization, it can be a daunting task to sift through all of the options. In this article,... Read More

PHPKB is a knowledge base software that can be used to create and manage a knowledge base for an organization. PHPKB is considered one of the best knowledge management software due to its many features and capabilities. It offers a wide range of... Read More

Microsoft SharePoint is software for servers that enables users to share documents within an organization. Companies planning to create a knowledge base will most likely consider using SharePoint rather than trying a specialized knowledge management... Read More

No! There is no such limit. You can create an unlimited amount of articles, categories, sub-categories, news, and other content types such as glossary terms in PHPKB knowledge base software, regardless of which edition and license you have purchased.... Read More

You can find the details about the support and maintenance period of PHPKB knowledge base software below: New License: Your 12-month free software support & maintenance period will commence from the date of payment confirmation. Upgrade: Your 12... Read More

We accept Western Union and direct bank wire (wire transfer). For more information regarding these forms of payment, please contact us. Read More

This brief tutorial will teach you how to install and configure ionCube loaders on Microsoft Windows Server. The evaluation copy of PHPKB knowledge base software has encoded source code and it requires ionCube loaders to be installed on the webserver... Read More

Yes, PHPKB knowledge base software has the feature so that a knowledge base article can be contained within multiple categories. Having a knowledge base article appear under all appropriate categories improves the chance of your customers finding the... Read More

Yes, this facility is present in PHPKB knowledge base software so that you can restrict access to the knowledge base for only logged-in users. Please refer to the steps below to enable that setting. Login to the admin control panel. Go to the ... Read More