PHPKB is a knowledge base management software that can be pretty much anything you want it to be. You can use it to share knowledge with others in a self-service knowledge base. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs and any other type of information. PHPKB Knowledge Base Software provides the tools to capture and share knowledge as well as to manage the complete knowledge management cycle. It is the fastest, smartest way to share and manage your knowledge base content. All your users would need to access your information is a standard web browser and an internet connection.
Knowledge management software is generally delivered as a license and it can come in various forms such as SaaS (Cloud Hosted) or Perpetual (Self Hosted). Whatever you choose depends on you budget and also your requirements. You can use PHPKB to bring together all your company's knowledge in a single centralized and easily accessible database. When every piece of content is centralized and searchable, teams can access information when they need it, from any device. On an average, employees spend upwards of 20% of their time looking for information and PHPKB can help reduce that time to increase productivity and efficiency. Help your customers with a fully-functional knowledge base that they can use to solve problems. Make it easy for your customers to learn how to use your product with PHPKB!
No prior training is required to understand PHPKB software’s functioning. You can start creating & manage knowledge base articles, help guides and FAQs for users and customers in no time. It is easy to assign roles to the users, provide access rights to the information stored in the knowledge base and manage users according to permissions granted. With PHPKB’s capability to support all formats of information, you can be sure that all organizational knowledge is structured on a centralized platform.
With PHPKB software, you have complete insights into what's going on, the best performing articles, the worst performing ones, your top contributors etc. It can tell you what keywords people are searching for in your knowledge base so that you can improvise your content for those keywords. The best part: it can be customized and you can have it designed and integrated into your existing website as you wish. Not only do we give you full access to how the knowledge base is displayed, and what is displayed, but we'll even help you to achieve the exact look, feel and functionality that you've thought of for your knowledge base. For this, we offer affordable customization service as well.
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.Purchase Now
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