Knowledge Base Software Features

A comprehensive list of the features available in PHPKB knowledge base software that our customers love.

In the competitive marketplace, superior customer service and support can be the differentiator between you and your top rival. Therefore, your knowledge base should include several must-have features to outpace your competitors. PHPKB knowledge base software provides a range of advanced features that enable your business to gain competitive edge and handle customer support more efficiently. Whether you are looking for an in-house solution OR a cloud-hosted knowledge base system, PHPKB offers enterprise-class features with pricing that can fit a small business budget.

1. General Features

2. Self Service Features

3. Content Management Features

SEO Tools

Search Experience

Knowledge Publishing & Sharing

Articles Management

Feedback Collection

Frontend User Experience

Backend User Experience

Administrative Features

Security Features

Integrations

Glossary Management

Tools

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Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.

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