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Compare Editions & Features

Comparison of the various editions of PHPKB knowledge base software to find the one that's right for you.

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Comparison of Knowledge Base Software Editions

Learn the differences between Standard and Enterprise editions of PHPKB software. Select the edition that fits your needs!

 
Standard

Designed for small organizations with limited number of end users

Starts From

285$
Enterprise

Designed for mid-size to enterprise-level organizations

Starts From

515$
Free Technical Support Period 12 Months 12 Months
User Accounts
   
Maximum End User Accounts Unlimited Unlimited
Admin User Accounts 1 to Unlimited 1 to Unlimited
Admin Groups Unlimited Unlimited
Group-based Access to Categories for Admin Users
Users Can Modify Own Profile
User Groups Unlimited Unlimited
Group-based User Permissions
Assign Users to Multiple User-Groups Unlimited Unlimited
Active/Inactive Users
Group-based Access to Private Categories Unlimited Unlimited
Group-based Access to Private Articles
Group Permissions' Inheritance
Whitelisted Members
Databases Supported
   
Microsoft SQL Server Support
MySQL Support
General Features
   
Completely Web-based Application
Cross Browser Compatibility
UTF-8 Support
Multi-Language Support (ML Editions)
Installation Wizard
User Friendly Interface
Knowledge Base API
Files & Downloads Area
Event Log
Country-Wise Traffic Statistics
Knowledge Base Subscriptions
Email Harvesting
Ticket History for Users
News Expiry Date
User Interface
Restricted Access to Knowledge base
IP Address Based Restriction
Fixed Layout (900px)
Fluid Layout (100%)
Home Page Layout Choices 3 3
Category Tree View
Lazy Loading of Articles in Tree View (Ajax)
Tabbed View for Article Sections
Article Page Layout Choices 2 2
LDAP Integration & Authentication
   
Microsoft Active Directory
Novell eDirectory
Posix Account RFC2307
Posix Account RFC2307BIS
Samba Account
Others
Map LDAP Groups with PHPKB User-Groups
Sync Account Details
Category Management
   
Unlimited Categories & Sub-Categories
Public Categories for External Users
Private Categories for Special Users (Group-based Access)
Category Priority System for Sorting Categories
Custom Category Icons
1000+ Vector Format Category Icons
Category Subscription
Converting Private Categories to Public & Vice-a-versa
Articles Management
   
Unlimited Articles
WYSIWYG Editor for Authoring Articles
Syntax Highlighter Tool in WYSIWYG Editor
Insert PDF in WYSIWYG Editor
Article Linking
Article Templates
Article Custom Fields
Article Versions History
Rollback to Previous Article Versions
Trash Box for Deleted Articles
Deleted Articles Recovery
Publishing to Multiple Categories
Related Articles
Favourite Articles
Recently Viewed Articles
Article Meta Keywords
Article Meta Description
Unlimited Article File Attachments
Search in Attached Files
Image OCR Search
Show/Hide Articles
Featured Articles
Saved Drafts for Unfinished Articles
Article Subscription
Enable/Disable Comments for An Article
Enable/Disable Rating for An Article
Article Expiry Date
Remove Expiry Date
Article Publish Date
Article Change Log
Compare Article Versions
Lock Articles for Further Changes
Set Custom Article Display Order
Dynamic Columns on Manage Articles Section
Protected Articles Under Public Categories
Country-Wise Article Traffic Report
Article Review Date for Periodic Review
Article Event Log
Article Autosaving (at specified time interval)
Custom Fields
   
Number of Custom Fields Unlimited Unlimited
Search in Custom Fields
Required Custom Fields (Mandatory Input)
Custom Field Types    
Text Field
Drop-down Menu (Single Selection)
Checkboxes (Multiple Selection)
Feedback Options
   
Enable/Disable Article Comments
Comments Moderation
Auto-approve Comments
Anti-bot CAPTCHA Protection
Enable/Disable Article Ratings
Reporting & Statistics
   
Search Engine Referrals
Knowledge Base Traffic Statistics
Article Statistics    
Articles Summary Report
Most Popular Articles
Most Discussed Articles (with comments)
Most Shared Articles (via email to friend)
Most Printed Articles
Top Rated Articles
Monthly Report (New & Updated Articles)
Category Statistics    
Categories Summary Report
Most Popular Categories
Empty Categories (with no articles)
Search Statistics    
Search Summary
Popular Search Queries
Failed Search Queries
User Statistics    
Knowledge Base Users Summary
Most Popular Authors
Most Contributing Authors
Most Active Users
Search Engine Optimizations
   
SEO Friendly URLs
User Friendly URLs
Sitemap Generation (XML, HTML & TXT Formats)
Backup System
   
Store Backup on Server
Download Backup Files
Manual Backup
Backup Configuration Settings
Backup Selective Database Tables
Backup Knowledge Base Assets
Paid Plugins & Add-ons
   
SAML Single Sign-On (SSO) Plugin
OAuth Plugin
Community Forum
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PHPKB Use Cases

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Whether you are looking for an in-house solution OR a cloud-hosted knowledge management software, PHPKB offers enterprise-class features with the pricing that can fit a small business budget.

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