Trusted by successful businesses around the globe
Some of the world's best companies proudly use PHPKB knowledge management software.
This page provides a side-by-side comparison between our knowledge base software and its major competitors. The following table compares general and technical information for a number of knowledge management software packages. It contains valuable information for decision-makers to help them figure out which is the best knowledge base software for their company.
|
PHPKB 🌟
|
Competitor 1
|
Competitor 2
|
Competitor 3
|
|
|---|---|---|---|---|
| Free Technical Support Period | 12 Months | 12 Months | 6 Months | 12 Months |
DEPLOYMENT OPTIONS |
||||
| Hosted (Cloud/SaaS) | ||||
| Owned (On-Premise/In-House) | ||||
GENERAL FEATURES |
||||
| Product Customization Service Offered | ||||
| Fully Responsive Software Design | ||||
| Mobile-Friendly Software | ||||
| Full Source Code Offered | ||||
| Group-based Access To Private Areas | ||||
| Group-based Category Access to Admin Users | ||||
| Group-based Category Access to Member Users | ||||
| Multi-Language Knowledge Base System | ||||
| Tickets Management | ||||
| News & Announcements | ||||
Databases Supported |
||||
| Microsoft SQL Server Support | ||||
| MySQL Support | ||||
LDAP Authentication |
||||
| Single Sign-On (SSO) Facility | ||||
| Microsoft Active Directory | ||||
| Novell eDirectory | ||||
| Posix Account RFC2307 | ||||
| Posix Account RFC2307BIS | ||||
| Samba Account | ||||
| Map LDAP Groups with PHPKB User-Groups | ||||
| Sync Account Details | ||||
Articles Management |
||||
| Unlimited Articles | ||||
| WYSIWYG Editor for Authoring Articles | ||||
| Email Articles | ||||
| Article Custom Fields | ||||
| Markdown Support | ||||
| Custom Fields as Mandatory Input (Optional) | ||||
Custom Field Types |
||||
| Text Field | ||||
| Drop-down Select Menu | ||||
| Checkboxes (Multi-Selection) | ||||
| Article Versions History | ||||
| Rollback to Previous Article Versions | ||||
| Trash Box for Deleted Articles | ||||
| Deleted Articles Recovery | ||||
| Article Assignment to Multiple Categories | ||||
| Enable/Disable Related Articles | ||||
| Article Meta Keywords | ||||
| Article Meta Description | ||||
| Unlimited Article File Attachments | N/A | N/A | ||
| Show/Hide Articles | ||||
| Featured Articles | N/A | N/A | ||
| Saved Drafts for Unfinished Articles | ||||
| Article Subscription | ||||
| Enable/Disable Comments for Individual Articles | ||||
| Enable/Disable Rating for Individual Articles | ||||
| Article Publish Date | N/A | N/A | ||
| Article Expiry Date | ||||
| Remove Expiry Date | ||||
| Article Linking | ||||
| Article Templates | N/A | N/A | ||
| Article Change Log | ||||
| Compare Article Versions | N/A | N/A | ||
| Lock Articles for Further Changes | N/A | |||
Custom Fields |
||||
| Number of Custom Fields | Unlimited | Unlimited | ||
| Search in Custom Fields | ||||
| Required Custom Fields (Mandatory Input) | ||||
| Custom Field Types | ||||
| Text Field | ||||
| Drop-down Menu (Single Selection) | ||||
| Checkboxes (Multiple Selection) | ||||
Feedback Options |
||||
| Enable/Disable Article Comments | ||||
| Comments Moderation | ||||
| Auto-approve Comments | ||||
| Anti-bot CAPTCHA Protection | ||||
| Enable/Disable Article Ratings | ||||
Reporting & Statistics |
||||
| Search Engine Referrals | ||||
| Knowledge Base Traffic Statistics | ||||
| Article Statistics | ||||
| Articles Summary Report | ||||
| Most Popular Articles | ||||
| Most Discussed Articles (with comments) | ||||
| Most Shared Articles (via email to friend) | ||||
| Most Printed Articles | ||||
| Top Rated Articles | ||||
| Monthly Report (New & Updated Articles) | ||||
| Category Statistics | ||||
| Categories Summary Report | ||||
| Most Popular Categories | ||||
| Empty Categories (with no articles) | ||||
| Search Statistics | ||||
| Search Summary | ||||
| Popular Search Queries | ||||
| Failed Search Queries | ||||
| User Statistics | ||||
| Knowledge Base Users Summary | ||||
| Most Popular Authors | ||||
| Most Contributing Authors | ||||
| Most Active Users | ||||
Search Engine Optimizations |
||||
| SEO Friendly URLs | ||||
| User Friendly URLs | ||||
| Sitemap Generation (XML, HTML & TXT Formats) | ||||
BACKUP SYSTEM |
||||
| Store Backup on Server | ||||
| Download Backup Files | ||||
| Manual Backup | ||||
| Backup Configuration Settings | ||||
| Backup Selective Database Tables | ||||
| Backup Knowledge Base Assets |
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.
Purchase NowSome of the world's best companies proudly use PHPKB knowledge management software.
