Best Knowledge Base Software

PHPKB is a modern knowledge management software that allows you to quickly set-up the knowledge base and starts organizing your organization's knowledge. It lets you save time on-boarding new support representatives and respond faster to customers as a team.

Best Knowledge Management Software

PHPKB is a knowledge base management software that allows you to share information with your customers and staff members. It reduces the time spent on customer support, improves the productivity of employees and saves precious time wasted on searching for information.

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Multi-Language Support

The multi-language edition of PHPKB knowledge base software allows you to set-up your knowledge base in multiple languages. The multi-language edition comes with the ability to create language files & translate language file variables from within the admin control panel.

Deliver Amazing Customer Support

As a business in the 21st century, providing great customer service is getting challenging. Your customers are getting smarter, more demanding, and you need to keep up with the pace. With always available online self-help customer support portal, customers can find answers to their questions faster and avoid the unnecessary wait time.

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Get The Best Knowledge Base Software

PHPKB Knowledge Base Software offers all of the features. We are quite sure that you won't be able to find any other knowledge base software that is as feature-rich, secure and user-friendly as PHPKB and that too at a price you can easily afford.

Our Prestigious Customers

Have a look at some of our prestigious clients that proudly use PHPKB to manage their knowledge base.

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Frequently Asked Questions

A list of most commonly asked questions by customers about the PHPKB knowledge base software.

The pricing and licensing system of PHPKB knowledge base software is based on the number of admin users required. An admin user account is a user that would be able to login to the admin area, create/manage articles, and be an admin or author. They include Writers (Authors), Editors and Superusers. The license restriction is on the number of admin users (staff logins) that can be created to login and update your knowledge base. There is no limit on the number of end-users that can access the public area of your knowledge base.

Discounts are not offered to government organisations (unless you are a provider of primary, secondary or tertiary education - in which case you would qualify for PHPKB's academic pricing). Hosted licenses do not qualify for academic pricing. Government organisations purchasing our knowledge base software are required to purchase commercial license.

PHPKB knowledge base software comes in two types of licenses. Owned License (Self Hosted) and SaaS License (Cloud Hosted). The owned license can be installed directly on your web server, which means no monthly subscriptions. It has a simple step by step installation process. PHPKB can be installed on virtually any web hosting account (as long as it meets the system requirements) and does not require a dedicated server.

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Whether you are looking for an in-house solution OR a cloud-hosted knowledge management software, PHPKB offers enterprise-class features with the pricing that can fit a small business budget.

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Some of the world's best companies are our prestigious clients and use PHPKB software to manage their knowledge base.

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Get a fully-functional 30-day trial (hosted OR owned) of the PHPKB software.
Our knowledge base software is easy to use and backed by awesome support.


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