PHPKB is a modern knowledge management software that allows you to quickly set-up the knowledge base and starts organizing your organization's knowledge. It lets you save time on-boarding new support representatives and respond faster to customers as a team.
PHPKB offer important decision-making knowledge base statistics that uses graphs and charts to display important statistics.Know More
An easy to use, intuitive knowledge base software that encourages customers to help themselves.Know More
PHPKB knowledge management software provides your business with the knowledge sharing platform and features.Know More
PHPKB is a knowledge base management software that allows you to share information with your customers and staff members. It reduces the time spent on customer support, improves the productivity of employees and saves precious time wasted on searching for information. No wonder why PHPKB is the most popular among various knowledge base tools available in the market.Know more
The multi-language edition of PHPKB knowledge base software allows you to set-up your knowledge base in multiple languages. The multilingual edition comes with the ability to create language files & translate language file variables from within the admin control panel.
As a business in the 21st century, providing great customer service is getting challenging. Your customers are getting smarter, more demanding, and you need to keep up with the pace. With always available online self-help customer support portal, customers can find answers to their questions faster and avoid the unnecessary wait time, adding another feather to your customer experience cap.Know more
PHPKB offers all features you need to make your knowledge management mission a success. We are quite sure that you won't be able to find any other knowledge base software that is as feature-rich, secure and user-friendly as PHPKB and that too at a price you can easily afford.
A look at some of our prestigious clients that proudly use PHPKB software to manage their knowledge base systems.
PHPKB has been such a fantastic knowledge base tool for us. Integration was super easy, and we were up and running within minutes. We tested various knowledge management solutions available before finalizing PHPKB.
PHPKB is simply brilliant! We were using Knowledge Base Manager for managing our knowledge base but your product offers so much more and has a much friendlier interface. Our support agents are happily using PHPKB.
They answered all my questions almost instantly. I went ahead and purchased the knowledge base software immediately. The software was installed on my site within 15 minutes. Their support far exceeded my expectations."
My experience with PHPKB knowledge base software goes back several years. I've had a few KB programs over the years because I create and manage multiple support portals...read more
A list of most commonly asked questions by customers about our knowledge management software.
The pricing and licensing system of PHPKB knowledge base software is based on the number of admin users required. An admin user account is a user that would be able to login to the admin area, create/manage articles, and be an admin or author. They include Writers (Authors), Editors and Superusers. The license restriction is on the number of admin users (staff logins) that can be created to login and update your knowledge base. There is no limit on the number of end-users that can access the public area of your knowledge base.
Discounts are not offered to government organisations (unless you are a provider of primary, secondary or tertiary education - in which case you would qualify for PHPKB's academic pricing). Hosted licenses do not qualify for academic pricing. Government organisations purchasing our knowledge base software are required to purchase commercial license.
PHPKB knowledge base software comes in two types of licenses. Owned License (Self Hosted) and SaaS License (Cloud Hosted). The owned license can be installed directly on your web server, which means no monthly subscriptions. It has a simple step by step installation process. PHPKB can be installed on virtually any web hosting account (as long as it meets the system requirements) and does not require a dedicated server.
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management software, PHPKB offers enterprise-class features with the pricing that can fit a small business budget.Purchase Now
Some of the world's best companies are our prestigious clients and proudly use PHPKB knowledge management software.
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Our knowledge base software is easy to use and backed by awesome support.